I am the credit card holder or authorized to use the credit card and at least 18 years old. I will take steps so that no accidental chargebacks to Ticketstobuy ® occur by ensuring that whoever receives the credit card statement is aware of this purchase.
Ticketed events are no refund, no exchange events. All outdoor events are RAIN OR SHINE events. In the event of an ENTIRE event cancellation, for any reason, a refund will be can be issued minus up to a 4% credit card bank fee back to the card used for this purchase. In most cases, processing and delivery fees are never refunded. If "optional" (when available) refund insurance is purchased with your ticket order, order processing and delivery fees will be refunded along with the price of the ticket except for the refund insurance fee. NOTE: Refunds are only issued when there is an ENTIRE event cancellation or postponement. ALL SALES ARE FINAL.
I understand that, "Ticketstobuy ®" will show up on my credit card statement.
In the event of a mistaken chargeback/ dispute, I agree to pay a $35 processing fee in addition to the original invoice amount. I understand that we have a LIMITED REFUND POLICY and that processing fees are NEVER refunded. On most orders, processing fees are charged based on ticket price. In the case of an event "reschedule", a refund can be issued due to the unavailable nature of attending the new date. Refunds will be given within 5-8 business days from the date of notifying Ticketstobuy ® by email.
Shipping: Normal USPS 1st Class (when available) delivery of ticket orders can take up to 7-10 business days once the orders clear the system for shipping. Allow for that in placing your order(s). Most orders have ticket deliveries via E-tickets.
When available or on special request, USPS Ground Advantage shipping or UPS Ground shipping methods ship on the next business day once the order is cleared for shipping in our system. Shipping by these methods will be an additional cost.
Rev. 7/16/25
Contact Information
Ticketstobuy ®
Corporate telephone: 804-893-4000
Toll free: 866-707-2289
Local ticket support and charge by phone: 804-794-6700
Primary e-mail address: [email protected]
Normal office hours: Monday thru Friday, 9am to 5pm
Websites
Corporate website: www.Ticketstobuy.com
Ticketing website: hvf.ticketstobuy.com
Shipping Address
Suite 202
Midlothian, Virginia 23113 USA
Mailing Address
Midlothian, Virginia 23113 USA